该书内容覆盖商务活动的各个方面，对公司接待客户、公司自我介绍、商务合作洽淡、各种商务文件书写体例、各类商务通讯(电话、电传、书信)等语言规范都给出了清晰实用的范例。在学习商务规范语言的同时也学到了基本的商务知识。本书是按50-70个课时设计的，分1个主要单元、4个复习单元和与教材同步使用的录音听力原文等。本书是参加BEC1考试学员的必读教材，同时也是商务工作者、大学生以及英语爱好者的一本好的学习材料。新版采用全彩色印刷，生动美观。
商务英语证书（BEC）考试是由英国剑桥大学考试委员会与教育部考试中心联合推出的权威性考试。剑桥大学考试委员会负责命题、阅读、颁发证书，教育部考试中心实施考试。该考试分三个级别，每年举办两次。现已在全国27个省、自治区、直辖市的36个城市共设有59个考点。考试报考人数至1999年底累计已达14余万人。
Contents;
Unit 1 introductions and greetings 介绍和问候 ４；
1.1 Introducing yourself 4;
1.2 Saying where you’re from 6;
1.3 Introducing other people 8;
Unit 2 Occupations 职业病１０；
2.1 Saying what you do 10;
2.2 Telephoning 12;
2.3 Finding out information about people 14;
Unit 3 Companies 公司 １６；
3.1 Describing a company 16;
3.2 Talking about types of business 18;
3.3 Finding the perfect partner 20;
Unit 4 The place of work 工作地点 ２２；
4.1 Giving directions 22;
4.2 Talking about departments 24;
4.3 Taking a message 26;
Unit 5 Revision and consolidation 复习和巩固 ２８；
Summary 30;
Unit 6 Day-to-day work 日常工作台３２；
6.1Talking about your work 32;
6.2 Describing routines 34;
6.3 Likes and dislikes 36;
Unit 7 The working environment 工作环境污染３８；
7.1 Asking people to do things 38;
7.2 Talking about stress 40;
7.3 Giving advice 42;
Unit 8 Plans 计划 44;
8.1 Discussing arrangements 44;
8.2 Making arrangements 46;
8.3 Planning a trip 48;
Unit 9 Visits and travel 访问和巩固 56;
9.1 Finding out about hotels 50;
9.2 Talking to a visitor 52;
9.3 Attending business events 54;
Unit 10 Revision and consolidation 复习和巩固 56;
Summary 58;
Unit 11 Work history 工作经历 60;
11.1 Finding someone a job 60;
11.2 Talking about your career;
11.3 Describing your first job;
Unit 12 Fairs and sales 交易会和销售；
12.1 Finding out about a trade fair;
12.2 Talking about products;
12.3 Placing an order;
Unit 13 Product description 产品描述；
13.1 Comparing products;
13.2 Saying what’s best;
13.3 Making suggestions;
Unit 14 Entertaining 宴请；
14.1 Taking a guest to dinner;
14.2 Making invitations;
14.3 Describing food;
Unit 15 Revision and consolidation 复习和巩固；
Summary;
Unit 16 Firms and factories 公司和工厂；
16.1 Saying what you’re done;
16.2 Visiting a factory;
16.3 The company report;
Unit 17 Problems,problems 问题，问题；
17.1 Dealing with problems;
17.2 Complaining and apologizing;
17.3 Finding a solution;
Unit 18 Future trends 未来趋势；
18.1 Making predictions;
18.2 Talking about the future;
18.3 Changing the way we work;
Unit 19 Enjoying a business trip 享受商务旅行；
19.1 Finding out about a city;
19.2 Making offers;
19.3 Thanking;
Unit 20 Revision and consolidation 复习和巩固；
Summary;
Files文档；
Transcripts录音原文 125;
Thanks and acknowledgements 致谢和声明
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