《商务英语口语》秉承“任务驱动”的理念，以贸易流程的环节为结构，各章节既相互联系又各自独立，突出口语，侧重商务实务，强调实用。教材分为以下几方面的内容：（1）企业日常商务活动（Business Routine）；（2）接待（Business Reception）；（3）商务谈判（Business Negotiation）；（4）交易（Business Transaction）；（5）结汇（Settling of Exchange）；（6）业务登记与文件存档（Business Registration＆ Document Archiving）。《商务英语口语（附CD光盘1张）》内容翔实，结构严谨，外贸知识、文化背景、外贸术语兼备，各章节配有练习、背景知识简介和注释等，反复朗读记忆，情景演练，再配合使用电子教材，教学效果理想，学生学后可直接上岗使用。
　　《商务英语口语》可作为高职高专国际贸易、商务英语专业及相关专业教材，也可作为有关从业人员的培训教材或阅读参考书。
　　读者对象：高职高专院校学生、从事有关外贸业务的工作人员。

Unit 1 Arranging for an Appointment
Building up Business Relations
Order Inquiry
Confirming an Appointment
Credit Investigation
Unit 2 Showing Around the Company
Meeting at the Airport
Greetings and Introductions
Reception Banquet
Unit 3 Making offers and Counter-offers
Negotiations on Terms of Payment
Negotiations on Commission
Negotiations on Terms of Shipment
Signing a Contract
Opening a Negotiation
Making Inquiries
Unit 4 Shipment
Insurance
Delivery
Payment
Inspection
Goods Preparation
Unit 5 Settling of Exchange
Unit 6 Business Registration ＆ Document Archiving